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MICROARS represents US Company IMS Dredges manufacturer of self-propelled one truck transportable dredging systems for applications in Rivers, Waterways, Channels, Marinas, Lakes, Canals, etc.. Microars provides as well for IMS customers in Brazil technical support, spare parts and training.


TECHNICAL ASSISTANCE AND SPARE PARTS

IMS realizes the impact that downtime can have on the customer’s bottom line especially since many dredging operations take place in remote location. This is why the Versi-Dredge® has been designed for low maintenance in even the most extreme inland dredging conditions.

In the event that your Versi-Dredge® experiences a problem, IMS is at your service, supported locally by MICROARS, over the phone, by e-mail, or to come directly to your site to get your project operational again. IMS has valuable relationships with its vendors and can deliver most orders within 24 to 72 hours.

TRAINING

IMS recommends on-site training for every dredge start-up prior to putting the key into the ignition of the dredge. If classroom training is required by the customer, IMS can accomodate 5-20 trainees at their state-of-the-art training facility which includes a multi-media classroom and demonstration pond. Upon special request, IMS can provide classroom training, safety training, maintenance training on the factory floor and in the field.

MICROARS provides all local support, including training literature in Portuguese language.